Now that you are enrolled, here is some useful information to help you find your way.
Once you have enrolled in your course, you will receive instructions for accessing your online classroom via email. All course assignments and tests will need to be submitted in the online classroom. Most courses have online textbooks. Those courses that do not have online textbooks, follow the instructions in the welcome email for how to order your materials.
If you are having problems accessing your online courses, you can call our friendly customer service team on 1300 308 233 or email us at Unilearn@tafeqld.edu.au.
If you have any questions, you can either send us an email or you can call our main number at 1300 308 233 (press 1 for Greater Brisbane).
Teachers are not available after hours or on weekends in most instances.
Teachers on most occasions will try to return phone calls during the normal business hours of 9am – 4pm, however, it is advised to email your message if you cannot reach your teacher via phone.
If these hours are outside of the times that you are available, you will need to rely on email to correspond with your teacher.