Unilearn Policies


This site contains links to websites external to Unilearn. Unilearn is not responsible for the privacy or security practices or the content of such websites.

If you have concerns about the way your personal information has been collected, used, stored or disclosed, please contact:

The Director
PO Box 16100
Brisbane City East QLD 4002


To protect the privacy of our students, only the student can call and receive information about the course they are enrolled in. This includes grades, assignments and feedback from teachers.

If you are not the one enrolled within the course you will need to have a Statutory Declaration from the Enrolled Party giving you permission to speak to us on their behalf, regardless of age or who paid for the course.

This is in accordance with the Information Privacy Act 2009.


For information regarding Unilearn refunds, please refer to the TAFE Queensland website.

If you enrolled and paid through Open Universities Australia (OUA), please contact OUA if you wish to apply for a refund.